If your financial account has changed or you no longer want to share your financial account with UpTogether, you can easily stop sharing your account by following these steps:
Step 1: Click on the menu icon on the UpTogether homepage then click on "Financials''. You can also click on the Financials section on the UpTogether homepage.
Step 2: Scroll down the Account section to view the accounts that you have shared with UpTogether.
Step 3: Locate the account that you want to stop sharing.
Step 4: If using a mobile device, click the "..." icon to view more options then click on "unshare." If using a tablet or desktop computer, click on the purple button that says "unshare" located next to the Bank Name.
Step 5: Confirm that you want to stop sharing the account and click on "Yes, unshare" to remove the account.
Note: As a reminder, by sharing your financial account(s) you are giving UpTogether access to the following information related to account transactions:
- Location (for specific offline transactions)
- Merchant name
- Category (travel, shop, deposit, withdrawal, etc.)
You are also giving UpTogether access to the following information related to each shared account:
Account type (savings, checking, loan, etc)
For security purposes, occasionally the third-party platform used to share this information with us will “unlink” your shared account(s). To continue sharing your account(s), you will need to link them again.