If you have a question and would like to speak to an UpTogether Support Agent, the Knowledge Center has multiple support channels. Below are the hours each support channel is available:
(All times are Eastern Standard Time - EST)
Chat Channel Business Hours
- Monday-Friday
10 a.m. to 5 p.m. EST - Saturday
10 a.m. to 2 p.m. EST - Sunday - Closed
Phone Channel Business Hours
- Monday-Friday
10 a.m. to 2 p.m. EST - Saturday
10 a.m. to 2 p.m. EST - Sunday - Closed
The phone support line can be reached at 1 (878) 444-2932.
If you need assistance during non-Business Hours:
You can also submit a request for support or browse the Knowledge Center articles at any time.
Due to the high volume of support requests, it may take up to 2-3 business days for our agents to respond.