FAQs

How do I contact a Support Agent via live chat?

If you have a question that isn't addressed by an article in the UpTogether Knowledge Center, you can utilize several options to receive support from our team. 

 

Here's how to get in contact with the Support Team by using the live chat feature: 

 

Step 1

Click the Support button in the bottom-right corner of most UpTogether.org webpages.

mceclip0.gif

 

 

Step 2

Type your question into the search box and hit Enter on your keyboard. You will receive a list of articles that may answer your question. If you do not find the answer to your question, you can continue to reach out to us by clicking the 'Contact Us' button at the bottom right hand corner of the page.

 

 

Step 3

Click on the 'Live Chat' option to start a live chat with a support agent online.

 

 

Step 4

Fill in the question fields and click 'Start chat' and a Support Agent will connect with you shortly.

 

 

Please note the following business hours for live chat:

  • Monday-Thursday
    10 a.m. to 7 p.m. EST
  • Friday
    10 a.m. to 5 p.m. EST
Was this article helpful?
0 out of 0 found this helpful