If you have a question that isn't answered by an article in the UpTogether Knowledge Center, you can utilize several options to receive support from our team. 

Option 1: Live Online Chat Business Hours

• Monday-Thursday
  10 a.m. to 7 p.m. EST 
• Friday
  10 a.m. to 5 p.m. EST

Click here to learn how to access Live Chat

Option 2: Submit a support request by email

To reach a Support Agent by email, send your questions to help@uptogether.org.

Due to the high volume of support requests, it may take up to 4 business days for our agents to respond to your support email.

Option 3: Phone Support Business Hours

• Monday-Thursday
  10 a.m. to 7 p.m. EST 
• Friday
  10 a.m. to 5 p.m. EST

The phone support line can be reached at 1 (878) 444-2932.

Click here to learn how to reach the Support Team by phone

Option 4: Live Text Message Support

 1 (833) 686-5651

If you need assistance during non-Business Hours:

Our Knowledge Center is always available to you 24/7 with helpful articles, often providing answers to questions you may have. 

Please note that our Support Center is closed on the following holidays days: