Hi Fund Applicant,
We have received your application, and you have been approved. However, to complete the payment process, you need to address one of the following issues:
Restricted account: This typically happens when our payment processor cannot verify your identity and requires additional information before you are able to receive a cash transfer.
Failed payment: We made an attempt to make the payment into your designated account but were unable. Please update your banking information (account holder name, routing number, account number) and assure its accuracy.
Your application may have encountered one or both issues. They can be resolved by logging into fund.uptogether.org/dashboard and following the instructions to provide additional documentation.
For failed payment instructions, click here.
For instructions on how to unrestrict yourself, click here.
IMPORTANT NOTE: To prevent any payment forfeiture, you must resolve this within a week of this notice.
The UpTogether Team
Note: As a reminder, by sharing your financial account(s) you are giving UpTogether access to the following information related to account transactions:
- Location (for specific offline transactions)
- Merchant name
- Category (travel, shop, deposit, withdrawal, etc.)
You are also giving UpTogether access to the following information related to each shared account:
Account type (savings, checking, loan, etc)
For security purposes, occasionally the third-party platform used to share this information with us will “unlink” your shared account(s). To continue sharing your account(s), you will need to link them again.
If you ever change your mind and want to stop sharing your accounts, here are instructions for how to do