Family Independence Initiative (FII) and the City of Santa Fe are partnering via CONNECT to distribute direct financial relief to residents facing financial hardship because of COVID-19.
The application review process will be done on a first-come, first-served basis. Eligible households will receive $3,000. Applications can be submitted at this link.
Please note: Even if you successfully complete the steps as instructed, we cannot guarantee your application will be approved to receive payment as funds are limited.
To be eligible, applicants must:
- Self-attest they experienced financial hardship due to COVID-19 resulting in an inability to cover basic living expenses such as food, transportation, housing or medical expenses
- Live within the City of Santa Fe
- Provide verification they are at risk of eviction or experiencing other housing hardship
- Self-attest they are experiencing at least one of the following:
- Are in any stage of the process of eviction
- Have experienced an increase in rent at any period since April 1, 2020
- Have no written lease
- Have a lease with less than 6 months remaining
- Have a hardship paying rent for any rent period since April 1, 2020
- Received a written or verbal demand of payment of rent, fines, fees or other penalties from their landlord or property manager at any time since April 1, 2020
- Received written or verbal notice of intent to evict by landlord or property manager at any time since April 1, 2020
What verification documents do I need?
Applicants will be required to provide documentation supporting identity and address, which will be uploaded at time of application. Be sure to only include acceptable documentation.
- Verification of identity: Applicants must upload one of the following government-issued IDs:
- Driver’s License
- State ID
- City ID
- Firearms License or Permit
- Matricula consular
- Verification of housing hardship: Acceptable documentation for housing hardship includes:
- An eviction notice or letter from landlord documenting housing hardship
- A signed housing testimonial form.
How much money will I receive and when?
Eligibility and submission of an application does not guarantee cash assistance, as funds are limited. Individuals who are awarded will receive $3,000. Funds will be distributed shortly after the application status changes to Approved, but receiving payment will depend on the payment method chosen. Options include:
- Direct Deposit: Funds take up to three days to show up in a checking account.
- Physical Pre-Paid Card: A Physical Pre-Paid Card will be mailed to the address given on the application. Note: Once the card is received, it must be activated.
- Virtual Pre-Paid Card: A Virtual Card will be immediately available on an applicant's dashboard upon approval. As sent, the Virtual Card can only be used for online and phone transactions. However, it can also be used at physical locations by linking it to Apple Pay, Google Pay, or Samsung Pay apps on your cell phone.
Please note these are estimated delivery times, and may vary due to unforeseen delays.
During the application process, our payment processor may put a temporary restriction on your account due to an inability to verify your identity using the documents you initially provided. In the unlikely event this happens, you may be asked to provide additional documentation in order to complete the process and receive your cash payment. You will be notified via email or text if your account has been placed in a restricted status, and directed to your dashboard for further instructions.
How do I know the status of my application?
You will be able to check the status of your application any time by logging in to your account on your dashboard.
Can I submit more than one application?
No. Only one application per household is allowed. Our system will decline duplicate applications.
If my application is declined, can I resubmit?
No. Once an application is submitted, changes cannot be made to it. Decisions are final if applications are declined due to not meeting the eligibility criteria.
Can I borrow my friend’s/relative’s phone to complete the ID verification?
Yes, if you have started your application on a computer, you can borrow a smartphone from a friend/relative to complete the ID verification. Be ready to take a picture of your ID and a selfie. The system will walk you through the instructions.
I have more questions.
If you have additional questions, please contact UpTogether Support.