FAQs

How do I contact UpTogether's Support Team by phone?

If you have a question that isn't addressed by an article in the UpTogether Knowledge Center, you can utilize several options to receive support from our team. 

Here's how to reach us by phone:

 

If you have a question and would like to speak to an UpTogether Support Agent, you can do so by calling 1 (878) 444-2932

 

Phone Support Business Hours

Monday-Friday
10 a.m. to 5 p.m. EST

 

If you need assistance during non-Business Hours:

Our Knowledge Center is always available to you 24/7 with helpful articles, often providing answers to questions you may have. You can also submit a written request (ticket) for support or chat with a live agent during the live chat weekend hours on Saturdays, 10 a.m. to 2 p.m. EST. 

 

Due to the high volume of support requests, it may take up to 4 business days for our agents to respond to your written support request.

 

 

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