I have a question — who can I ask?

If you have a question that isn't addressed by an article in the UpTogether Support Center, we are here to help! You can reach a representative by submitting a message, or speak to an agent directly using our chat help line.

Unfortunately, we do not offer a phone help line at the moment.

To reach out to us, just follow these steps.

Step 1

Click the purple Help button in the bottom-right corner of most UpTogether.org webpages.


Step 2

Type your question into the search box and hit Enter on you keyboard. You will receive a list of articles that may answer your question.

Step 3

You can also choose to reach out to us by clicking the Contact Us button at the bottom of the search results.


You will be given the options for Live Chat and Leave Us a Message.

  • Live Chat: Speak with a live agent over our chat line
  • Leave Us a Message: Submit a detailed message (also known as a ticket) describing the issue, upload additional documents when eligible, or communicate with us during offline hours


Please note that a representative will respond to your message within two business days.

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