FAQs

What happens if my Physical card expires and I haven't spent my funds? 

It is important to note that the UpTogether Physical Card is not a credit card or a debit card. It works more as a gift card, and because of this the card has some limitations. UpTogether Physical cards will expire three years after issuance and any unused funds will be forfeited. Funds cannot be transferred to another payout method and unspent funds are not recoverable.

You can always check your balance in the Payout Methods section of your profile, but due to delays in information received from vendors and banks this may not always be the most current balance. We recommend you keep track of any purchases to maintain the most current balance. 

For more information about UpTogether Physical Cards, click here.

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