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  1. UpTogether Support Center
  2. UpTogether Member Support
  3. Funds
  4. Fund FAQs

Fund FAQs

Answers to frequently asked questions.

  • Why can't I get a Magic Link text message on my mobile phone?
  • What does the Application Status mean?
  • How do I log into my dashboard?
  • Why do I see a webpage saying an application page doesn’t exist?
  • What do I need to know about selecting Direct Deposit as my payment method?
  • What do I need to know about selecting the Physical Prepaid Card as my payment method?
  • What do I need to know about selecting the Virtual Card as my payment method?
  • How do I check my UpTogether Card balance?
  • My survey payment is late. What do I do?
  • I have a question — who can I ask?
To Request Support, click on the purple "? Help" icon on the bottom right of your screen.

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