Eligibility and required documentation vary from fund to fund, depending on the type of assistance being given. Below are the acceptable forms of documentation for verification purposes.
Income/Employment Verification
Recent pay stubs (last 60 days)
Tax return (most recent)
W-2 or 1099 tax forms
Bank statements showing payroll deposits
Social Security award letter
Unemployment benefits letter
Pension/Retirement statement
SNAP, TANF, Medicaid or other government assistance documentation
Child support or alimony documentation
Local subsidies
Homeless or domestic violence shelter (third-party) letter attesting to income of member
Identity Verification (Must include a full legal name and photo)
Government-issued photo ID (e.g., Driver’s License, Passport {any country}, State ID)
Consular Identification (e.g., Matricula Consular)
Employment Authorization Card
Permanent Resident Card (Green Card)
Tribal Identification Card
U.S. Military ID
Homeless or domestic violence shelter (third-party) letter attesting to identity of member
Address Verification
Unexpired ID with current address
Utility bill (electric, water, gas, internet, phone) issued in the last 60 days
Lease or mortgage statement
Official government correspondence (e.g., DMV, IRS, SSA, benefits office)
Bank or credit card statement
Rental insurance or homeowner’s insurance policy
Local subsidy approval letter
Homeless or domestic violence shelter (third-party) letter attesting to address of member
Date of Birth Verification
Birth certificate
Government-issued ID or Passport
Adoption records
School records or official transcript with date of birth
Immigration documents with date of birth
Homeless or domestic violence shelter (third-party) letter attesting to DOB of member
Financial Hardship Verification
Utility shut-off notice
Medical bills with past-due balance
Letter from a social worker or case manager verifying financial hardship
Notice of job termination or unemployment approval letter
Statement of financial hardship written and signed by the member (with supporting documents when possible)
Homeless or domestic violence shelter (third-party) letter attesting to financial hardship of member
Examples of Unacceptable Documents
Handwritten letters without supporting documentation
Expired documents (except for special exceptions as noted in guidelines)
Screenshots without official letterhead or verification
Documents missing key information (e.g., no name, no date, no address)
Bank statements with unverified deposits as proof of income
Exceptions:
Exceptions will be reviewed on a case-by-case basis by the Support and Compliance teams:
Unexpired IDs are ok to be used for ID verification but are not ok to use for address verification.
Any exceptions made must be documented for auditing purposes.
This update ensures our verification process is fair, transparent, and legally compliant while improving accessibility for members.
For updates on a submitted application, visit the Applications section in your UpTogether Settings. For more information, contact an UpTogether Support Specialist.
Still have questions? Contact a Support Agent!