A Virtual Wallet is simply a place to access the money you receive from UpTogether. The funds are held at Sunrise Banks, N.A. This is not a savings account, and you will not receive interest.
We encourage you to register your card in order to qualify for FDIC insurance. To register, provide your full name and mailing address in your Virtual Wallet account.
Any money you receive from UpTogether will be automatically added to your virtual wallet.
You have multiple options for how to withdraw cash from your Virtual Wallet:
Virtual UpTogether card
This is the default option where money from your Virtual Wallet is stored.
Physical UpTogether card
In addition to using the card to make purchases, you can use it at ATMs or get cash back in stores.*
If your card is stolen or lost, there is a replacement fee of $3.50
*Fees may apply. See your cardholder agreement for details.
Transfer the money to your bank account.
The first transfer out of your bank account each month is at no cost. All other transfers within the month of the initial transfer are debited from your account at $1 per transfer.
The maximum amount you can transfer per day is $2,500.
Paper check
There is a $3.50 fee per check.
There is no fee when you request account closure and a check for the full amount of the balance on your account.
The maximum check amount you can request per day is $2,500.
You’ll get the check in 5 – 10 business days.
You may request account closure and a check for the full balance on your virtual card by calling 1-855-925-4626.
Apple Pay, Google Pay or Samsung Pay
You can add your virtual or physical card to a digital wallet like Apple Pay, Google Pay or Samsung Pay
Note: Members who are NOT expecting a payment will not be able to use, create, or access the Virtual Wallet.
Still have questions? Contact UpTogether Support!
The UpTogether Incentive Mastercard® is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.