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FINANCIALS
Learn more about UpTogether financials, including managing your shared accounts, available offers, and how to access your funds
45 articles
What options are available for receiving my money from UpTogether?
Why is UpTogether using a virtual wallet instead of the previous method it used to send money to members?
What can I spend these funds on?
Do the funds count as income, and will it affect my subsidy eligibility?
When Should I Receive My Fund Payouts?
What’s a virtual wallet and how does it work?
What are the spending limits?
Can I change the method I use to get money in the future? For example, if I have a virtual card, could I later change the payout method to direct deposit or a physical card?
Can I add more money to my virtual wallet?
Setting Up Your Virtual Wallet
How Do I Create a PIN?
Update Regarding Virtual Wallet Access:
How do I contact the payment processor, USIO?
What fees are charged in my Virtual Wallet?
What’s a virtual UpTogether card?
How do I activate my virtual UpTogether card?
Where can I use the card?
How do I track the balance on my card?
Can UpTogether see what I purchase when I use the card?
Can I use my virtual card for purchases internationally/outside the U.S.?
I don’t want the virtual card anymore. Can I transfer money from my virtual card to a physical card or my bank account?
Can I add my virtual card to Apple Pay, Google Pay, Samsung Pay?
What if the phone with my virtual card information is lost or stolen?
How long does it take to receive my card?
Where will my UpTogether card be mailed?
Can I use my card at an ATM or get cash back at stores?
What if I don’t receive my card?
What if I don’t receive my card?
I got my card in the mail. How do I activate it?
Where can I use the card?
How do I track the balance on my card?
Can I add more money to my card?
Can I use my physical UpTogether card if I get money from UpTogether in the future?
Can UpTogether see what I purchase when I use the card?
Does this card work internationally/outside the U.S.?
What if my card is stolen?
Can I add more money to my physical UpTogether card?