If you want to contact USIO, the payment processor, you can do so by phone number, email, or chat. Their hours of operation are Monday - Friday, 7 AM to 7 PM PST.
Common reasons someone might contact USIO:
Report fraudulent activity
Ordered a check/physical card and past 7-10 business days
Inactive card
Virtual Wallet page error
Apple Pay issues
Restrictions
Phone: 1-855-449-2273
Email: cs@akimbocard.com
Chat: Click the blue “Help” button on the bottom right of the cardholder page.
Still have questions? Contact a Support Agent!