If you have not received payment for a survey you completed, please review all communications you’ve received from UpTogether about the particular survey or study to ensure it was indeed a paid opportunity. Many of our surveys (including short surveys on the UpTogether platform) are not paid.
If you have confirmed the survey you completed is a paid survey, check the email you received with the survey link to see if it has a payment date listed. You do not receive a payment immediately after you complete the survey. Payments are processed once surveys are checked for completeness and once the survey window closes.
You can also reach our to our Support Team for survey inquiries.
For updates on a submitted application, please access the Applications section in your UpTogether Settings.
Still have questions? Contact a Support Agent!