To set up your bank transfer in your Virtual Wallet, follow these steps:
Click on the “Go to your Virtual Wallet” button.
If you are on your phone, click on “Actions.”
After the "Actions" button reads "Feed," you will then scroll to the bottom of the page until you see the blue button that says "Withdraw."
This will prompt a page asking you to add your bank. Read it and then click “Get Started.” Please have your online bank information ready before proceeding.
Click “Next” and search for your bank of choice. (Please note that your bank may not appear. If this is the case, contact USIO at 8554492273)
From here, you must log into your account by entering the username and password of your financial institution. Then click “Submit” and press “OK.”
Once you return to the “Bank Withdraw” screen, add the Amount you wish to withdraw and click the Destination. (If you receive monthly or frequent payments from UpTogether and want your payment to be recurring to that bank account you’ve added, click the “Make Recurring” button and add the transfer frequency.)
Now click “Next.”
You will be taken to a review screen with time to edit your choice! If everything looks good, click “Withdraw.”
Congratulations! You have set up a bank transfer! Please know that these transfers take 2-3 business days to arrive in your bank of choice.
Still have questions? Contact UpTogether Support!