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Hi, what brings you to us today?

GETTING STARTED

Information you may need if you are a new to UpTogether

ACCOUNT MANAGEMENT

Help with login issues, dashboard access & editing personal info such as phone/email etc.

FINANCIALS

Learn more about UpTogether financials including managing your shared accounts, available offers, and payment methods.

GROUPS

Learn about what groups are, why we have groups & how to join

HOW-TO-VIDEOS

More of a visual learner? Check out our videos on how to solve common issues

FUNDING PROCESS

Answers about eligibility, how to apply, status definitions & how to check application status

Frequently Asked Questions

  • What does the Application Status mean?

    A submitted application will show a series of status updates as it moves thro...

  • UpTogether Physical Card FAQs

    Please note: Protecting the funds on the Prepaid Card is your responsibility....

  • Why UpTogether uses surveys to learn from you

    Surveys are a simple way UpTogether and our members work together to help tra...

  • What if I have not received my payment for a paid survey?

    If you have not received payment for a survey you completed, please review al...

  • Will receiving a cash offer from UpTogether impact my state and local tax reporting requirements or the state and local taxes I have to pay?

    Depending on where you live, if you receive an UpTogether cash offer the mone...

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